You have the right to withdraw from this contract within fourteen days without giving a reason.

The withdrawal period shall be fourteen days from the date on which you or a third party appointed by you, other than the carrier, have or has taken possession of the last good.

To exercise your right of cancellation, you must contact us (Lister GmbH, Am Muhlenberg 3, 58509 Lüdenscheid, Fax: 49 2351 / 1060-50, e-mail address: by means of a clear statement (e.g. a letter sent by post mail, fax or email) to inform us of your decision to withdraw from this contract. You can use the attached withdrawal form template for this purpose, but this is not mandatory.

Timely submission of the withdrawal notice before the end of the withdrawal period is sufficient for the purpose of observing the withdrawal time limit.

If you withdraw from this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of any additional costs incurred by your optional choice of another mode of delivery other than the least expensive standard delivery offered by us) within fourteen days from the date on which your notice of withdrawal has been received by us. We shall refund your costs using the same method of payment that you used for the initial transaction, unless otherwise expressly agreed; in no instance will you be charged fees for this refund. We may withhold the refund until we receive the goods returned by you, or until you have supplied us with evidence of having sent back the goods, depending on which takes place at an earlier time. You shall return the goods to us promptly and in any event not later than fourteen days from the date on which you notify us that you are exercising your right to rescind the contract. This deadline shall be considered as met should you send back the goods before the fourteen-day period elapses. You shall bear the direct costs of returning the goods. You shall be obliged to compensate us for any loss of value of the goods should this arise from an improper handling of the goods not required for inspection of their condition, properties and functioning.

(If you want to withdraw from the contract, please fill out this form and send it to us.)

To: Lister GmbH, Am Mühlenberg 3, 58509 Lüdenscheid, Fax: 49 2351 / 1060-50, e-mail address:

I hereby give notice that I / we (*) withdraw from my / our (*) concluded contract for the purchase of the following products (*) / the provision of the following service (*): 
Appointed on (*) / received on (*): 
Name(s) of the Customer(s): 
Address(es) of the Customer(s): 
Signature of the Customer(s) (only for communications on paper): 
(*) Cross out as appropriate.